Resume

 

Craig Dugan

Patient and adaptable problem solver eager to begin a fruitful career.
Critical thinker and effective communicator. 

 

 

 

cdugan7@kent.edu

 

EXPERIENCE

Kovatch Castings, Green OH — Wax Mold Caster
June 2015 – August 2015

Summer Occupation

Utilize heavy machinery to efficiently and consistently produce quality products.

Hourly wage

Circle K, Green OH — Sales Associate/Trainer
September 2016-May 2017

Maintain cleanliness and order, assess and record stock & sales, build rapport with customers to effectively upsell and resolve customer disputes, and efficiently train new hires.

Hourly wage

Coleman Data Solutions, Lakemore OH — Batcher/Attributor/Geotagger/Trainer/Quality Auditor
October 2016-December 2018

Efficiently process received product, read through hundreds of reports to identify and record relevant data, locate work sites with varying levels of credible information, train new Attributors & Geotaggers, assess work of other employees to ensure accuracy and efficiency, and correct any issues/inaccuracies to ensure the client receives the best possible product.

Hourly wage+Incentive

Walmart, Ravenna OH —
Online Grocery Pickup
February 2019-May 2019

Quickly and efficiently locate and pick requested items, ensure quality of items, prepare containers and groceries for dispensing, dispense groceries to customers, and load groceries into customers’ vehicles.

Hourly wage

Venture Data LLC, Kent OH —
Phone interviewer
June 2019-Current

Acquire requested data from interviewees, ensure measured and impartial presentation of questions and information, and convince unwilling or distracted interviewees to provide information in an expedient manner

Hourly wage

EDUCATION

Springfield High SchoolGraduate

August 2012 – June 2016

Graduated with Presidential Award of Educational Achievement.

Portage Lakes Career CenterCertification

August 2014 – June 2016

Certificate in Network and Computer Technology.

Kent State University — Bachelors

August 2019 – Present

Bachelor’s in Journalism.

SKILLS

  • Computer Troubleshooting
  • Security and Virus Protection
  • Utilization of Command Prompt
  • Calm and Effective under Pressure

Utilization of Google Earth

Quality Auditing Experience

Training Experience

Clear Headed in intense situations

AWARDS

Advanced Skills in Microsoft Powerpoint 2010

Advanced Skills in Microsoft Outlook 2010

Advanced Skills in Microsoft Word 2010

Advanced Skills in Microsoft Office 2010

President’s Award of Educational Achievement